Why, oh why, is it so hard to find a street that is new and hasn't existed before? One of the MSB campuses moved to a new building, causing strife and chaos for our newspaper deliveries there. I never thought it would take THREE calls over almost a month to customer service to get to talk to someone who knows what they're talking about!! Talk about frustrating!
I am also frustrated with program directors who think they can cancel &/or start up subscriptions to journals whenever they want. HELLO! Didn't they get the renewal information in April? Couldn't they take 10 minutes to look at it then and request their changes?? How do other academic libraries deal with this I wonder? Our policy is that these should all be done with the new ernewal cycle, but things happen sometimes that alter this.
Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
18 July 2007
25 April 2007
I am a librarian - really!
"I am a LIBRARIAN!" ~Evie from The Mummy.
I can only agree with the above quote. Being a librarian is not just a job, it's a way of life. Unfortunately for me, that means people think I'm an organized type of person. Not so my friends! I am one of the more outwardly disorganized people I know, but if I need to find something in my misc. piles on my desk or at home, I can usually do it in 3.5 seconds. Give or take a few minutes.
But back to living life as a librarian. I love the fact that I know how and where to find information on a wide variety of topics - not just online either! I also love the fact that my education for this lifestyle included classes on how to catagorize information - just please don't ask me to catalog anything! Have you guessed yet that my passion is reference? I thought you may have. :)
I love helping others. I really do. It was a natural choice for me to go through the MLIS program at St. Kate's to combine my love of books/learning and helping others. I've been a professional librarian for 17 months now and I love it. Really. I am glad I've found a niche for myself and that I am able to do what I enjoy doing for a job. And also be able to live the exciting life of a librarian.
Excuse me, but a student needs help turning on a computer now.
I can only agree with the above quote. Being a librarian is not just a job, it's a way of life. Unfortunately for me, that means people think I'm an organized type of person. Not so my friends! I am one of the more outwardly disorganized people I know, but if I need to find something in my misc. piles on my desk or at home, I can usually do it in 3.5 seconds. Give or take a few minutes.
But back to living life as a librarian. I love the fact that I know how and where to find information on a wide variety of topics - not just online either! I also love the fact that my education for this lifestyle included classes on how to catagorize information - just please don't ask me to catalog anything! Have you guessed yet that my passion is reference? I thought you may have. :)
I love helping others. I really do. It was a natural choice for me to go through the MLIS program at St. Kate's to combine my love of books/learning and helping others. I've been a professional librarian for 17 months now and I love it. Really. I am glad I've found a niche for myself and that I am able to do what I enjoy doing for a job. And also be able to live the exciting life of a librarian.
Excuse me, but a student needs help turning on a computer now.
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