Serials

Why, oh why, is it so hard to find a street that is new and hasn't existed before? One of the MSB campuses moved to a new building, causing strife and chaos for our newspaper deliveries there. I never thought it would take THREE calls over almost a month to customer service to get to talk to someone who knows what they're talking about!! Talk about frustrating!

I am also frustrated with program directors who think they can cancel &/or start up subscriptions to journals whenever they want. HELLO! Didn't they get the renewal information in April? Couldn't they take 10 minutes to look at it then and request their changes?? How do other academic libraries deal with this I wonder? Our policy is that these should all be done with the new ernewal cycle, but things happen sometimes that alter this.